Availability, operating conditions and final prices are confirmed for the requested date before purchase. Shopping list agreed in writing, with substitutions flagged before you travel; Delivery and fridge-in timed with the property contact ahead of check-in; Standing re-stock during the stay scheduled on request

Practical guide

Pre-arrival provisioning

Groceries, wine, flowers and house basics in place before you land, from a list agreed the week before.

What to coordinate

You send a list, or answer ten questions, and the villa is stocked before your arrival: breakfast things, water, wine, fruit, whatever the first two days need. Requests are confirmed item by item in writing, and anything the local shops cannot supply is flagged before you travel, not discovered after.

north east
flexible
villa
provisioning
groceries

Details to confirm

Questions to settle

Details to confirm

Availability, operating conditions and final prices are confirmed for the requested date before purchase.

Shopping list agreed in writing, with substitutions flagged before you travel
Delivery and fridge-in timed with the property contact ahead of check-in
Standing re-stock during the stay scheduled on request

Experiences

Arrival-day kit

SIM sorted, beach kit ready, pharmacy run done: the first-day errands handled before they cost you the first day.

eSIM or local SIM options prepared before landing

What to coordinate →Departure day, sequenced

Cleaning, deposits, luggage and the airport run ordered backwards from the flight, so leaving is not the hard part.

Checkout steps and deposit conditions agreed with the property in writing

What to coordinate →Family setup at the villa

Cots, high chairs, pool safety checks and nanny scheduling arranged before the children walk in.

Equipment list — cots, chairs, gates — confirmed with the property in writing

What to coordinate →Hotel-to-villa and villa-to-yacht transitions

Moving base mid-stay — hotel to villa, villa to boat — sequenced so luggage, timing and check-ins line up.

Checkout, luggage and check-in sequenced into one written timeline

What to coordinate →House manager cadence

A short daily check-in at an agreed time: tomorrow confirmed, problems caught while they are still small.

Daily check-in time and channel agreed on day one

What to coordinate →In-villa spa day

A full spa sequence set up at the house for a day: treatments, quiet, food that matches.

Running order planned per guest, with treatment times staggered

What to coordinate →

Availability, operating conditions and final prices are confirmed for the requested date before purchase.

Contact the concierge